PRIVACY POLICY


Last updated: 16 October 2025

Trading Education OÜ (“Company”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains in clear terms how we collect, use, store, and share your information when you visit our websites, take part in our educational programs, or otherwise engage with us. Our goal is to ensure transparency and compliance with applicable data protection laws while maintaining your trust.

1. Data Controller
The entity responsible for determining the purposes and means of processing your personal data is:

Trading Education OÜ
Registry code: 17156734
Registered office: Tähesaju tee 21-114, Lasnamäe, Tallinn, Harju maakond 13917, Estonia
Email: info@tradingeducationou.com

We act as the data controller in accordance with the EU General Data Protection Regulation (GDPR) and the Estonian Personal Data Protection Act, which means we are responsible for ensuring that your personal data is processed lawfully, fairly, and securely.

2. Data We Collect
When you use our website, participate in our Programs, or communicate with us, we collect and process certain categories of personal data to provide and improve our services. This includes:
  1. Identification and contact details, such as your full name, email address, phone number, and country of residence.
  2. Account information, including your login details, records of your participation in our Programs, and your access history.
  3. Payment and billing information, such as payment confirmations, transaction references, and invoice details. All payment data is processed securely through third-party providers — we do not store or have access to full card details.
  4. Communication data, including your messages, feedback, and correspondence with our team. This may include information shared through email, contact forms, or live chat.
  5. Technical information, such as your IP address, browser type, operating system, time zone, device identifiers, and data about how you use our website.
  6. Marketing preferences, including your choices and consents to receive newsletters, offers, or updates from us.

3. Methods of Data Collection
We collect your personal data through several different channels, depending on how you interact with us:
  1. Directly from you: when you register on our website, make a purchase, fill out a form, participate in a Program, or contact us by email or other communication channels.
  2. Automatically: when you browse our website, certain technical data is collected through cookies, analytics tools, and server logs. This helps us understand how visitors use our site and improve its functionality and performance.
  3. From trusted third parties: in some cases, we receive limited data from authorized service providers such as payment processors, customer relationship management (CRM) platforms, and communication tools. These third parties operate under binding Data Processing Agreements (DPAs) with us and are fully compliant with the GDPR.

4. Purposes for Processing
We process personal data solely for legitimate, specific, and proportionate purposes, ensuring full compliance with the principles of lawfulness, fairness, and transparency established under the EU General Data Protection Regulation (GDPR). Your personal data may be collected and used for the following purposes:
  1. Account creation and participation management – to register and administer your user account, manage your participation in educational Programs, and ensure delivery of the services you have subscribed to.
  2. Payment and financial administration – to process payments, issue invoices, maintain accurate financial records, and comply with accounting and taxation requirements.
  3. Service delivery and user support – to provide access to educational materials, online platforms, and community spaces, as well as to offer technical or administrative support where needed.
  4. Operational and communication purposes – to contact you regarding service updates, platform improvements, or regulatory notifications, and to ensure smooth operation of our Programs and digital services.
  5. Security and risk management – to protect our digital infrastructure, prevent unauthorized access or misuse, and detect potentially fraudulent activity.
  6. Legal and regulatory compliance – to meet obligations arising from applicable legislation, including tax, audit, and anti-money laundering (AML) regulations.
  7. Marketing and promotional communication – to send newsletters, special offers, or relevant updates about our services, based on your explicit consent.
You have the right to withdraw your consent for receiving marketing communications at any time by using the “unsubscribe” link included in our messages or by contacting us at info@tradingeducationou.com . Withdrawal of consent does not affect the legality of processing performed prior to such withdrawal.

5. Data Retention
We retain personal data only for as long as it is necessary to fulfill the purposes for which it was collected, or as required under applicable laws and regulations. Retention periods vary depending on the type of data and the nature of our relationship with you:
  1. Account and participation records: retained for the duration of your active participation in our Programs and for an additional three (3) years following termination, in order to address any potential inquiries, claims, or administrative needs.
  2. Payment and invoicing data: retained for seven (7) years in accordance with the Estonian Accounting Act (§12) and other applicable financial record-keeping requirements.
  3. Technical and analytical logs: retained for up to twelve (12) months, unless a longer period is required for security, audit, or dispute-resolution purposes.
  4. Marketing and consent records: retained until you withdraw your consent or request deletion.
After the applicable retention period expires, all personal data is either securely deleted, irreversibly anonymized, or archived in encrypted form, ensuring it can no longer be used to identify you.

6. Data Sharing and Transfers
We do not sell or disclose your personal data to unauthorized parties. However, to ensure the proper operation of our services and the fulfillment of contractual or legal obligations, your data may be shared with a limited number of trusted recipients. These include authorized service providers such as payment processors, hosting companies, CRM platforms, analytics and communication tools, which process data solely on our behalf and under binding Data Processing Agreements that ensure full compliance with the GDPR. In certain cases, we may also be required to disclose information to public authorities, including legal, tax, or regulatory bodies, where such disclosure is mandated by law or official request. Additionally, personal data may be shared with our affiliated entities or professional contractors directly involved in the delivery and administration of our Programs, provided they are bound by strict confidentiality and data protection obligations equivalent to our own standards. If any transfer of personal data occurs outside the European Economic Area (EEA), it is carried out in accordance with the GDPR requirements and protected by appropriate safeguards. Such safeguards include adequacy decisions issued by the European Commission, confirming that the destination country ensures an adequate level of protection, or the use of Standard Contractual Clauses (SCCs) approved by the European Commission, which guarantee that the transferred data remains subject to equivalent privacy and security standards. We continuously monitor our partners’ compliance and take all reasonable technical and organizational measures to ensure that your personal data remains secure, regardless of where it is processed.

7. Cookies and Analytics
Our website uses cookies and similar technologies to ensure its proper technical functionality, enhance user experience, and analyze website performance. Cookies allow us to recognize your browser, store preferences, and provide customized content that better matches your interests. Some cookies are essential for the operation of the website, while others are used for analytical and marketing purposes to help us understand how users interact with our services.
You can manage or disable cookies at any time through your browser settings or via the consent banner displayed when you first visit our website. Please note that restricting certain types of cookies may affect the functionality or performance of the site. For analytical purposes, we use trusted third-party tools such as Google Analytics and Meta Pixel, which help us measure and improve the effectiveness of our website and marketing efforts. These tools operate under their own privacy policies and may process limited, pseudonymized information such as your device type, IP address (in truncated form), or browsing behavior. All data collected for analytics is used solely for aggregated statistical analysis and does not allow us to personally identify you.

8. Data Security
We apply appropriate technical and organizational measures to ensure the protection, integrity, and confidentiality of your personal data. These measures are designed to prevent unauthorized access, alteration, disclosure, or destruction of information and are regularly reviewed for effectiveness. Data transmitted through our website is protected by SSL/TLS encryption, ensuring secure communication between your device and our servers. Access to personal data within the Company is strictly limited to authorized personnel who require it for legitimate business purposes and who are bound by confidentiality obligations. All records and backups are securely stored using industry-standard protection systems, and our service providers are continuously monitored to confirm their compliance with relevant security standards, including PCI-DSS and GDPR requirements.

9. Your Rights
In accordance with the EU General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. These include the right to:
  1. Access the personal data we hold about you;
  2. Request correction of any inaccurate or incomplete data;
  3. Request deletion of your data when it is no longer necessary or processed unlawfully;
  4. Restrict or object to processing in certain circumstances;
  5. Withdraw your consent at any time when processing is based on consent;
  6. Receive your data in a structured, commonly used, and machine-readable format (data portability);
To exercise any of these rights, please contact us at info@tradingeducationou.com . We review and respond to all legitimate requests within one (1) month, in accordance with GDPR requirements.

10. Children’s Privacy
Our services, website, and Programs are not intended for children under the age of 16 (or any age limit required by applicable law). We do not knowingly collect or process personal data from individuals we know to be under this age threshold. If we become aware that we have inadvertently collected personal data from a child below the applicable age, we will take steps to delete that data as soon as possible.  If you are a parent or legal guardian and believe that your child has provided us with personal data, please contact us at info@tradingeducationou.com , and we will take appropriate action to correct or remove the relevant information.

11. Updates to This Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The most recent version of the Policy will always be available on our official website, and the “Last Updated” date at the top of the document will indicate when the latest revisions took effect. In the event of any material changes affecting your rights or the way we process personal data, we will provide prior notice by email or through a clear announcement on our website. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

12. Contact Us
If you have any questions about this Privacy Policy or how we process your data, please contact:

Trading Education OÜ
Tähesaju tee 21-114, Lasnamäe, Tallinn, Harju maakond 13917, Estonia
Email: info@tradingeducationou.com